Help
Do you need help to order? Or questions about a specific product or fit?
Then you can reach us during opening hours on +31 (0)6 48 90 48 25. By phone and via Whatsapp.
Or 24/7 by email at info@studioruig.com

Shipping
Packages are generally shipped within 1-2 business days with DPD or DHL.
You will receive an email with a track and trace link from DPD or DHL after your package has been shipped. Shipping costs include handling and packaging costs.

Shipping costs
Within the Netherlands and Belgium: 5,-
FREE shipping when you spend over 100,-
For other countries the shipping costs are calculated during checkout.

Returns
Returns and exchanges within 14 days of receipt.
Only in perfect condition.
Shipping costs for returned items are the responsibility of the customer.
Refunds for returned items will be made within 14 days of
return of the product. Lost items during transport are
not reimbursed. To return your product, please send your product to:
studio .rough b.v.
Torenallee 60-10
5617 BD Eindhoven
The Netherlands.

Late or missing refunds
If you haven't received a refund yet, first check your bank account again. If you have done all this and you still have not received your refund,
please contact us at info@studioruig.com.